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  • NRTRC February 2025 Newsletter

    NRTRC
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    NCTRC Annual Report Now Available

    Cover of the NCTRC 2024 annual report

    The National Consortium of Telehealth Resource Centers (NCTRC) 2024 Annual Report is now available! This year’s report highlights key advancements in telehealth accessibility and innovation, with a strong focus on serving underserved and rural communities. As interest in the field grows, the Telehealth Resource Centers (TRCs) remain steadfast in their commitment to offering vital technical assistance, training, and resources to the nation’s healthcare system and its citizens. The annual report details all 14 TRCs our activities and accomplishments in 2024. Read the full report here.

    Regional News

    Tai Baker Joins the NRTRC Board

    Photograph of new NRTRC board member Tai Baker

    Welcome to our newest NRTRC board member, Tai Baker, MS, representing Wyoming! TAi is stepping into the role previously filled by Dr. Lisa Finkelstein, who is retiring from practice after serving as a board member since 2019.

    Tai is the Senior Program Manager of the Wyoming Institute for Disabilities (WIND) at the University of Wyoming (UW) and Secretary of the Wyoming Telehealth Consortium. At WIND, which she joined in 2019, she manages the Inclusive Health Programs, including Project SCOPE, a program that supports children of the opioid epidemic. She also manages the Equality State Research Network, Wyoming’s community- and practice-based research network, and the Wyoming Telehealth Network. 

    Creating and sustaining strong health systems is a priority for Tai, as shown by her work with Project ECHO networks across health and education where she supports the implementation of networks across the nation through the UW ECHO Super Hub. She is passionate about implementing core rural and public health programs and engaging with community partners across the state of Wyoming.

    Prior to joining WIND, Tai worked for four years at Albany County, Wyoming as the grants manager and for six years at the Wyoming Department of Health implementing core public health programs throughout Wyoming, specifically in communicable disease prevention. Tai graduated with a B.S in Criminal Justice and Psychology from the University of Wyoming and a M.S. in Health Service Administration through the School of Pharmacy from the University of Wyoming. 

    Tai is a proud Laramie resident and loves to find adventure with her family of five. During her spare time she serves on a variety of community committees, including the Laramie Main Street Organization, the Pilot Hill Land Purchase Finance Committee, and she is an alum of Leadership Laramie.  

    Logo of the University of Washington/Harborview Medical Center Behavioral Health Institute

    Success Story: Partnership with the NRTRC Pays Off! 

    By the University of Washington/Harborview Medical Center Behavioral Health Institute (BHI)

    At the onset of the COVID-19 pandemic, the Behavioral Health Institute at Harborview Medical Center (part of UW Medicine in Seattle, WA) was asked by the Washington State Health Care Authority to help train community-based providers on best practices for telebehavioral health care. 

     

    After providing an initial series in 2020, we built on the knowledge gained and created a new series accredited by Continuing Medical Education (CME) and National Association of Social Workers (NASW): “TeleBehavioral Health Training 101,” a six-session webinar series covering foundational topics, and an ongoing monthly webinar series taking a deeper dive into a variety of topics related to telehealth and virtual behavioral healthcare. 

     

    To make this content more accessible, we reached out to Nicki and Jaleen at the NRTRC to partner on utilizing the content from the webinars to create online courses: now available as TeleBehavioral Health 101201301, and 401 (501 coming soon) on the NRTRC online telehealth training catalog with over 20,000 learner engagements and completions. 

     

    In 2024, NRTRC also partnered with us on content development, speaker recruitment, topics, and outreach for the ongoing webinar series. The results were astounding: webinar registrations increased from a total of 3,205 for the 2023 series to 5,852 in 2024, with registrants from all across the country! 

     

    The NRTRC has helped to raise awareness about these free telemental/telebehavioral health webinars and keep attendees engaged month after month. New participants are welcome! Please visit TeleBehavioral Health – Harborview Behavioral Health Institute for more information about these and other courses along with resources for healthcare professionals caring for people experiencing behavioral health issues.

    Tell Us Your Story! For more success stories, see all our Success Stories here. If you'd like to share your experience, submit a Success Story here. 

    News

    In Case You Missed It: CCHP Released “Federal Telehealth Policy FAQs”

    Icon representing Wi-Fi with an exclamation point on top

    The Center for Connected Health Policy (CCHP)’s newsletter included a summary of frequently asked questions (FAQs) along with CCHP’s responses, based on requests for technical assistance that CCHP has recently received as well as questions asked during the January 9 CCHP and National Consortium of Telehealth Resource Centers (NCTRC) hosted webinar on federal telehealth policy.

    Key topics covered in CCHP’s FAQ resource include: 

    • Medicare Telehealth Waivers Extended: The recent Continuing Resolution (HR 10545) extends key Medicare telehealth waivers until March 31, 2025, including waived originating site location requirements, coverage for audio-only visits, expanded provider eligibility, and flexibility for mental health services.
    • Audio-Only Telehealth Changes: CMS removed specific audio-only codes (99441-99443) in the 2025 Physician Fee Schedule (PFS) but clarified that codes 99202-99215 can be used with appropriate modifiers for reimbursement.
    • In-Person Mental Health Visit Requirement Delayed: The waiver delaying the in-person visit requirement for telehealth mental health services has been extended but may return on April 1, 2025, if no further action is taken.
    • New Telehealth Codes Not Adopted by Medicare: CMS declined to adopt most of the AMA’s new 98000-series telehealth codes, except for 98016, which replaces G2012. Medicaid and private payers may handle these codes differently.
    • Controlled Substance Prescriptions via Telehealth: The DEA extended its waiver through 2025, allowing telehealth prescribing of controlled substances without a prior in-person visit. However, state-specific prescribing rules may still apply. Additionally, the DEA has adopted two new final rules creating exceptions from in-person visit requirements for veterans’ affairs and prescribing buprenorphine. They have also proposed a rule for a special telemedicine registration.

    Uncertainty Surrounding CMS Telehealth Guidance Amid Administrative Delays

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    The answer to some questions regarding CMS telehealth policy remains unclear as we await further guidance from CMS. Compounding the uncertainty, an article posted to the Post-Acute and Long-Term Care Medical (PALTmed) Association website on January 27, 2025, indicates that CMS has yet to release temporary guidance for Medicare administrative contractors (MACs) on the telehealth billing extensions contained in HR 10545 (many of which are bulleted above). The delay, coupled with the new administration’s two-week health communication freeze, has added to the uncertainty and could mean a longer wait for clarity on lingering telehealth questions. CMS is only making exceptions for “mission critical” announcements, leaving it uncertain whether telehealth guidance will be issued before March 31, 2025 when the current telehealth extensions are set to expire.

    For more details, access CCHP’s full FAQ newsletter write-up.

    CMS Provides Billing Instructions for Opioid Treatment Programs (OTP) Telecommunications Add-On Codes

    In the 2025 Final Physician Fee Schedule, the Centers for Medicare & Medicaid Services (CMS) finalized important updates for Opioid Treatment Programs (OTPs) aligning with regulations previously adopted by the Substance Abuse and Mental Health Services Administration (SAMHSA). These changes aim to enhance access to care for individuals with opioid use disorder (OUD) by expanding telehealth options.

    Key updates include: 

    • Periodic assessments may now be conducted via audio-only technology on a permanent basis if live video is unavailable, as long as they meet all applicable SAMHSA and DEA requirements.
    • The OTPs intake add-on code (G2076) can now be billed when using live video for the initiation of methadone treatment.

    As a result of these changes, CMS has updated its Opioid Treatment Program (OTP) webpage to reflect proper billing practices. OTPs should use the following HCPCS add-on codes when treating eligible patients: 

    • G2076—Used to initiate buprenorphine or methadone treatment via two-way interactive audio-video or audio-only technology when video is unavailable.
    • G2077—Covers periodic patient assessments via audio-only technology when video is unavailable.
    • G2080—Applies to additional counseling or therapy provided via audio-only technology when video is unavailable.

    For more details on the finalized policy, review the 2025 Final Physician Fee Schedule. To learn more about billing and G-codes for OTPs, visit the CMS Opioid Treatment Program webpage.

    Shared from the Center For Connected Health Policies (CHHP) February newsletter

    Grant Funding Opportunities

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    USDA Distance Learning & Telemedicine Grants

    This competitive program helps rural communities use advanced telecommunications technology to connect to each other—and the world—overcoming the effects of remoteness and low population density. USDA encourages you to consider projects that promote equity and economic opportunity in rural America, specifically those that advance these key priorities:

    • Helping rural communities recover economically through more and better market opportunities and through improved infrastructure
    • Ensuring that all rural residents have fair access to Rural Development programs and benefits from Rural Development funded projects
    • Reducing climate pollution and increasing resilience to the impacts of climate change through economic support to rural communities

    Deadline: March 6, 2025

    Refer to the funding page on the NRTRC website for additional updated grant opportunities.

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