Success Story: Partnership with the NRTRC Pays Off!
By the University of Washington/Harborview Medical Center Behavioral Health Institute (BHI)
At the onset of the COVID-19 pandemic, the Behavioral Health Institute at Harborview Medical Center (part of UW Medicine in Seattle, WA) was asked by the Washington State Health Care Authority to help train community-based providers on best practices for telebehavioral health care.
After providing an initial series in 2020, we built on the knowledge gained and created a new series accredited by Continuing Medical Education (CME) and National Association of Social Workers (NASW): “TeleBehavioral Health Training 101,” a six-session webinar series covering foundational topics, and an ongoing monthly webinar series taking a deeper dive into a variety of topics related to telehealth and virtual behavioral healthcare.
To make this content more accessible, we reached out to Nicki and Jaleen at the NRTRC to partner on utilizing the content from the webinars to create online courses: now available as TeleBehavioral Health 101, 201, 301, and 401 (501 coming soon) on the NRTRC online telehealth training catalog with over 20,000 learner engagements and completions.
In 2024, NRTRC also partnered with us on content development, speaker recruitment, topics, and outreach for the ongoing webinar series. The results were astounding: webinar registrations increased from a total of 3,205 for the 2023 series to 5,852 in 2024, with registrants from all across the country!
The NRTRC has helped to raise awareness about these free telemental/telebehavioral health webinars and keep attendees engaged month after month. New participants are welcome! Please visit TeleBehavioral Health – Harborview Behavioral Health Institute for more information about these and other courses along with resources for healthcare professionals caring for people experiencing behavioral health issues.
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