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  • How Top Systems Are Scaling, Member Wins, and One Medical’s Hybrid Model

    ATA
    THE ATA BRIEF (1)
    CODE-Photo-Banner (3)

    For leaders making digital integral to how care is accessed, delivered, and scaled.

    Dear ATA Community,

     

    As we move through a pivotal year for digital care, one theme continues to rise across our conversations and was prevalent at NEXUS: the need to close the gap between digital access and meaningful continuity of care.


    I’ve seen this firsthand. As digital-first care evolves, we’re seeing more direct-to-consumer diagnostics and imaging, but too often, patients are left holding abnormal results with no clear next step. In a landscape that’s rapidly scaling digital workflow and solutions, we must ensure those solutions are connected, trusted, and capable of guiding patients to action. This month’s updates explore how leading organizations are doing just that.


    You’ll hear from health systems like CHRISTUS and Eagle Telemedicine, who are addressing workforce shortages through targeted tele-MFM programs that reduce patient transfers and keep families closer to home. We also spotlight UPMCMayo Clinic, and Houston Methodist as they look ahead to the next three years of AI-driven transformation—anchored in real-time clinical support and home-based care.

     

    From CommonSpirit Health to Mass General Brigham, health systems are rebounding financially, but the divide between top performers and struggling hospitals continues to widen. That’s why our policy work is more important than ever. With the ATA Policy Council now accepting applicants for its next term, I encourage you to consider applying and helping shape the future of telehealth at both the state and federal levels.


    Inside CODE, you’ll find what’s live and what’s next—like our upcoming Virtual Roundtable on Clinical Command Centers, hosted by MedStar Health. And in our latest blog, Rachelle Longo with Ochsner Health and Lisbeth Votruba with AvaSure dig into the real infrastructure challenges hospitals face when scaling digital inpatient care—from Wi-Fi to connected devices to change management.


    Dr. Greg Weidner with One Medical joins Dr. Joe Kvedar to explore what it really takes to build scalable, human-centered hybrid primary care.


    Finally, we turn toward caregivers. The ATA Healthy Aging SIG is doing important work to understand how digital health tools can better support the nearly 50 million Americans caring for a loved one, often without the support they need. Their insights are helping define what equitable, effective virtual care looks like for aging populations.


    Thank you for being part of this community. The innovations shared this month remind us that true transformation doesn’t just happen at the point of care—it lives in the systems, policies, and partnerships that support it.

    profile-Tania-Elliott

    Tania Elliott, MD
    Board Member, ATA

    MEMBER & COMMUNITY HIGHLIGHTS

    Eagle Telemedicine
    Enhancing Maternal‑Fetal Medicine with Telemedicine

    When CHRISTUS Trinity Clinic in Tyler, TX faced care gaps and burnout with only a single maternal fetal medicine (MFM) specialist, they partnered with Eagle Telemedicine. The tele‑MFM program delivered an additional 154 clinical & ultrasound consults per month, easing the on‑call burden, reducing patient transfers, and keeping expectant families closer to home. Read More »

    UPMC, Mayo Clinic, Houston Methoodist

    The Next 3 Years of Tech in Healthcare: What Will Be Possible?

    Over the next three years, healthcare leaders anticipate a major shift toward virtual-first, patient-centered care powered by AI. Experts from ATA members UPMC, Mayo Clinic, and Houston Methodist predict expanded home-based services, real-time clinical decision support, and AI tools that streamline documentation and enhance the patient-provider experience. While the technology is advancing rapidly, the pace of adoption will depend on regulatory frameworks, reimbursement models, and building trust among clinicians and patients. Read More »

    CommonSpirit Health, Providence St. Joseph Health, UPMC, Ascension, Trinity Health, Mass General Brigham, AdventHealth

    The Top 10 Nonprofit Health Systems by 2024 Operating Revenue

    2024 will go down as a rebound year for the nation’s largest nonprofit health systems, with strong demand, improved payer contracts, and tighter cost controls driving solid revenue and margin gains. Collectively, the top 10 systems saw a 10.6% jump in operating revenue year-over-year—even as challenges like labor costs and uneven performance across the sector persist. The outlook is brighter, but not without warnings of a growing divide between top performers and struggling hospitals. Read More »

    Current Health / Best Buy 

    Best Buy sells Current Health to former CEO

    This week, Best Buy‘s home health subsidiary Current Health revealed it was once again an independent company run by cofounder Chris McGhee, who left the company in 2024. McGhee told me he plans to focus Current on home hospital offerings and other high-acuity care opportunities, and to move the company toward profitability. Read More »

    Community Update 

    26 Health Systems Dropping Medicare Advantage Plans

    Becker's Hospital Review reports that providers are letting their contracts lapse—citing frustrations with high prior-authorization denial rates and slow insurer payments. Meanwhile, CMS has begun offering special enrollment periods to affected beneficiaries, allowing them to switch plans or return to Original Medicare when their providers drop out. The trend reflects growing tensions between provider groups and insurers over administrative burdens and reimbursement structures. Read More »

    Have news to share? Submit to our team here.

     

    MEMBERS ONLY

    Help Shape Telehealth Policy: Apply for the ATA Policy Council
    We’re seeking applicants for a two-year term on the ATA Policy Council. Members help guide ATA’s advocacy on key state and federal issues. Apply by June 30; notifications by July 18.

    Apply Here »

    Newsletter Headers (4)

    CODE Virtual Roundtable: Clinical Command Center Models
    Tuesday, July 29 | 1:00–2:30 PM ET

    Open to the Public 

    Hosted by MedStar Health and other leading Health Systems

     

    Discover how leading health systems are standing up clinical command centers to improve efficiency, care coordination, and outcomes. This interactive roundtable will explore real-world models for co-location, staffing, infrastructure, governance, and change management, equipping you with actionable strategies to design or scale your own command center.

     

    Featured speakers from top health systems will share expert insights and lessons learned from their own command center journeys. Whether you're building from scratch or optimizing an existing model, this roundtable offers a rare opportunity to learn directly from those who’ve operationalized clinical command centers—sharing the blueprints, lessons, and strategies you won’t find anywhere else.

    From within CODE: What’s Next: Scaling the Digital Hospital – Addressing Hardware and Connectivity Challenges

     

    The latest ATA blog highlights how the Center of Digital Excellence (CODE) is helping hospitals overcome critical tech hurdles as they digitize inpatient care. It dives into the nuts and bolts—hardware procurement, robust Wi‑Fi, connected devices, and telehealth infrastructure, spotlighting real-world strategies and shared best practices from leading health systems. A must-read for healthcare leaders looking to scale digital care at the bedside. Read Blog »

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    Rachelle Longo
    AVP, Telemedicine

    Ochsner Health

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    Lisbeth Votruba, MSN, RN, FAONL, CAVRN
    Chief Clinical Officer
    AvaSure

    Podcast-Newsletter

    Designing Scalable, Human-Centered Primary Care: Greg Weidner, MD on One Medical’s Hybrid Model

     

    In this episode, Dr. Joe Kvedar sits down with Greg Weidner, MD, Senior Medical Director of Virtual Health at One Medical, to explore how One Medical is redesigning primary care for a digital-first world. They discuss the power of hybrid models that blend virtual and in-person care, the importance of human connection in an increasingly tech-enabled system, and how thoughtful design can reduce administrative burden while improving access and outcomes.

     

    Dr. Weidner shares lessons from One Medical’s growth, the role of technology in supporting—not replacing—clinicians, and what it takes to build scalable, relationship-based care models that work for both patients and care teams. Listen to Podcast »

     

    Kvedar-Headshot-2019_m
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    Joe Kvedar, MD
    Past Chair & Senior Clinical Advisor, ATA

    Greg Weidner, MD
    Vice President, Care Model Design and Innovation; Senior Medical Director, Virtual Care - One Medical

    Newsletter-Event

    July 29, 2025 | 1:00 PM ET | Virtual
    CODE Virtual Roundtable: Clinical Command Center Models 

    Discover how leading health systems are standing up clinical command centers to improve efficiency, care coordination, and outcomes. This interactive roundtable will explore real-world models for co-location, staffing, infrastructure, governance, and change management, equipping you with actionable strategies to design or scale your own command center. Register Here »

    November 16-18, 2025 | Orlando, FL
    ATA Insights Summit
    This ATA Insights Summit brings together healthcare executives to co-create implementation frameworks, operational tools, and strategic blueprints for digital transformation. Each focus area is shaped by collaborative sessions with clinical, operational, and digital leaders. Learn more and Apply »

    Save the Date: December 10-12, 2025 | Washington, DC
    ATA EDGE Policy Conference
    The place where digital policy meets care model transformation.
    Shape care reimbursement, licensing, and workforce policy, alongside the systems and stakeholders defining what comes next.

    Save the Date: May 12-14, 2026 | Orlando, FL
    NEXUS 2026
    The premier event dedicated to advancing innovation in digital health and care delivery. Bringing together experts, clinicians, C-suite leaders, researchers and investors, Nexus fosters collaboration, explores innovation, and provides tools to drive meaningful change.

    Newsletter-SIGS (2)

    ATA Healthy Aging SIG
    Leveraging Telehealth to Support Caregivers and Those They Care For

    Family caregivers play a vital role in supporting healthcare delivery—and telehealth can ease their burden while improving outcomes. The average caregiver is 49 years old, caring for a loved one around age 69, with nearly half of care recipients over 75. As digital tools become more essential, older adults are rapidly adopting technology: smartphone use is rising, video chat has surged post-COVID, and tech spending among those 50+ has nearly tripled since 2019. Understanding how caregivers and their loved ones use digital health tools is key to designing more effective, equitable virtual care. Read More »

    Upcoming SIG Meetings

    • DTx APAC Policy SIG Meeting
      🗓️ Tuesday, July 8
      🕛 2:00 AM ET
    • Digital Health Research SIG Meeting
      🗓️ Wednesday, July 9
      🕛 12:00 PM ET
    • Government Relations SIG Meeting
      🗓️ Wednesday, July 9
      🕛 3:00 PM ET
    • Telehealth Technology SIG Meeting
      🗓️ Thursday, July 10
      🕛 1:00 PM ET
    • Digital Transformation SIG Meeting
      🗓️ Thursday, July 17
      🕛 2:00 PM ET
    • Remote Monitoring SIG Meeting
      🗓️ Tuesday, July 22
      🕛 3:00 PM ET

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