As families gather around tables filled with tradition and gratitude, we’re reminded how much access—whether to food, warmth, community, or care—shapes our wellbeing. In the telehealth world, access takes many forms. Recently, we’ve seen this reflected not only in the extensions of the Medicare telehealth waivers, but also in the DEA’s ongoing efforts to extend flexibilities around the in-person requirement for prescribing controlled substances. Once again, continued access to essential telemedicine services is at the forefront.
Below is an update on the latest DEA telemedicine flexibility extension, how it interacts with the broader federal and state policy landscape, and what new research reveals about patients’ real-world experiences accessing medication treatment at pharmacies—even when policy allowances are in place.
DEA Releases Fourth Temporary Extension of COVID-19 Telemedicine Flexibilities
On November 10, 2025, the U.S. Drug Enforcement Administration (DEA) posted a fourth temporary extension of the COVID-19 telemedicine flexibilities for prescribing controlled substances. These flexibilities were set to expire at the end of the year. Although the DEA has not yet released the full text of the extension—including how long it will last. At this point, the final rule is still pending regulatory review. Historically, extensions have added a year of continued flexibility, though this extension could be shorter. For context, the previous extension, issued in November 2024, extended the telemedicine allowances through December 31, 2025. Until the fourth extension rule is approved and the complete text published, the duration and any potential policy adjustments remain unknown.
As background, permanent federal law under the Ryan Haight Online Pharmacy Consumer Protection Act of 2008 largely prohibits the prescribing of controlled substances without an initial in-person examination. While the statute outlines several exceptions under the defined “practice of telemedicine,” these apply primarily when a patient is located in a hospital or clinic or in the presence of another practitioner. As a result, these exceptions do not cover the routine model of telehealth widely used today, in which the patient (and sometimes the provider) participate from home settings. Importantly, the in-person requirement under the Ryan Haight Act applies only to the initial visit, and the DEA has never required subsequent in-person encounters. While the full details are not yet available, it is likely that the forthcoming temporary extension will mirror previous ones by continuing to suspend the initial in-person visit requirement for the period of the extension.
It is important to note that these DEA extensions affect only federal controlled substance prescribing rules. States maintain their own requirements, which may include stricter requirements for in-person visits prior to the prescribing of controlled substances. Please check the Online Prescribing category of CCHP’s Policy Finder to reference state specific requirements. Additionally, the DEA’s in-person prescribing requirement is separate from Medicare’s policy requiring an in-person visit within six months prior to an initial telehealth mental health service and annually thereafter. That Medicare mental health requirement—often confused with the DEA’s prescribing standard—is tied to Medicare reimbursement rules and applies only to Medicare beneficiaries and providers seeking reimbursement for mental health services through Medicare if their situations do not meet certain exceptions, not to all patients. Additionally, this Medicare in-person visit requirement is currently waived until January 30, 2026 (as passed in the most recent government funding bill), whereas the DEA’s in-person requirement, which is the topic of this particular newsletter and the new fourth extension rule, governs all practitioners prescribing controlled substances nationwide, regardless of payer.
Because the eventual return of the DEA in-person requirement could disrupt patient access, the DEA has previously adopted two final rules specific to certain patient populations—one expanding telemedicine-based initiation of buprenorphine treatment and another permitting telemedicine continuity of care for Veterans Affairs patients. However, implementation of both rules was delayed until December 31, 2025 through a DEA rule published in March 2025, in order to align their effective date with the expiration of the previous DEA COVID-19 telemedicine extension. It is yet to be seen whether these rules might again be delayed given the filing of the most recent extension.
Another important puzzle piece to prescribing policy is that in January 2025, the DEA also released a proposed rule titled Special Registrations for Telemedicine and Limited State Telemedicine Registrations, intended to create a comprehensive long-term framework for telemedicine prescribing beyond the waiver extensions and in addition to the buprenorphine and VA-specific rules. The proposal outlined new categories of telemedicine registration and included associated requirements such as audio-video encounter standards, expanded reporting, and state-by-state telemedicine registration obligations. Unlike the aforementioned final rules (related to buprenorphine and the VA), the registration proposal was not finalized. Given significant concerns with the registration rule from stakeholders, and the fact that it was issued by the prior administration, it remains uncertain if the DEA will move forward with the rule. CCHP will continue monitoring developments closely.
New Research Highlights Persistent Barriers to Filling Telemedicine Prescriptions
Even as federal policymakers work to clarify telemedicine prescribing and coverage rules, new research published in JAMA Network Open highlights a significant gap between policy allowances and real-world medication access. A cross-sectional study conducted from August to September 2024 surveyed 601 adults receiving telemedicine-based treatment for opioid use disorder across five states. Nearly one-third of participants reported having to go without buprenorphine in the past year due to pharmacy-related barriers, and more than one-quarter experienced problems filling their prescriptions. These challenges did not differ significantly between rural and non-rural patients. CCHP has also received similar reports through our technical assistance service, where providers and patients have described pharmacies refusing—or hesitating—to fill prescriptions issued via telemedicine, underscoring that these barriers are not isolated incidents but part of a broader, persistent access issue.
The most commonly cited barrier in the JAMA study was the lack of available stock at pharmacies, followed by insurance coverage complications and pharmacist hesitancy to fill telemedicine-issued prescriptions due to perceived risk. These issues often resulted in patients going without medication for days at a time, creating an elevated risk of relapse or return to nonprescribed opioid use. The study’s findings reveals that policy flexibility alone cannot ensure access without corresponding improvements in pharmacy stocking practices, dispensing policies, and delivery options. Virginia has already taken steps to address the challenges posed by pharmacies refusing to fill telemedicine-based prescriptions. A law enacted in 2023 now includes protections to reduce pharmacy-level barriers by prohibiting pharmacies from implementing or enforcing policies that prevent pharmacists from dispensing a prescription solely because the prescriber used a telemedicine platform. This requirement, outlined in Virginia Code § 54.1-3420.3, is intended to reduce hesitancy around filling telemedicine-issued prescriptions—particularly relevant for medications like buprenorphine.
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