Jul 05, 2025
Achieving Excellence in Virtual Care: Standardizing High-Quality Care with Real-World Insights
ATA
Achieving Excellence in Virtual Care:
Standardizing High-Quality Care with Real-World Insights
Wednesday, July 30, 2025 | 1:00 PM ET
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Virtual care promises to expand access and improve outcomes—yet too often, the reality falls short. In this session, NCQA and Firefly Health will share practical lessons from the field on how to navigate common pitfalls in virtual care delivery. We will explore quality assurance frameworks, patient and provider adoption barriers, and measurable outcomes. Attendees will learn how to scale virtual care models while maintaining high clinical quality and equity. Through real-world data, white papers, and implementation experience, we’ll chart a path forward for virtual care that works—for patients, providers, and systems alike.
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Learning Objectives
- Identify and address key barriers to implementing high-quality virtual care.
- Apply real-world examples and outcome data to design equitable and effective digital health strategies.
- Share practical tools and resources to improve virtual care workflows, patient engagement, and clinical outcomes.
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